Intro

ZENHUB was created as a tool for community growth, providing an easy bridge between new users and our ecosystem. ZENHUB rewards you with ZEN, offering an easy and free way for you to receive and send your first transactions. It will also give you the opportunity to start exploring and learning with our awesome products, for free! Our products include:

How to use the Faucet

Horizen Faucet

You do not have a ZEN Address If you do not have a ZEN Address, please visit our official wallet page and choose the wallet that suits your needs. We recommend using our flagship wallet, Sphere by Horizen. It is important to consider that we do not recommend using Exchange addresses at all, since Exchanges have their own rules and limits on minimum transactions deposits. Issues may arise using addresses from exchanges.

Downloading and setting up Sphere.
  • After downloading, you can follow this easy guide to install and create your account (Sphere only). Download and account creation From this process, it is paramount that you SAVE your backup phrase in a secure place (not on your computer) when creating your account.
  • In the account overview located in the left, you’ll see the created wallet. Click on it.
  • You will see a list of addresses displayed on the left side of your screen, copy the one in which you wish to receive the ZEN.
Address verification

One of our missions is to improve safer practices in the crypto world. We implemented an optional signing and verifying feature in Zenhub and reward users who decide to verify their claiming address. By proving ownership of the private key of the claiming address, we are sure that you are under control over your funds.

Address verification is only supported through official wallets, this ensures that the user controls the private keys of the addresses contained in the wallet. Claiming with a verified address in Zenhub will give you the following benefits:

  • Claiming on Zenhub with a verified address will allow you to win more ZEN every time you claim! A multiplier BONUS of 1.5x will let you win 50% more in every claim. Users will also have the opportunity to experience our wallet (Sphere by Horizen) and will learn to store the funds in a safe way (using non-custodial wallets).
  • Instant deposits, you will be receiving your funds as soon as the claim is made.
  • Managing your private keys in a wallet means having full control over your funds.
Verifying your address.
  • The signing and verifying process depends on the type of device you are using.
    • Inside the extra rewards page tab you can see the current status of your claiming address. This status is an indicator to check if your address is verified.
  • For desktop users, the easiest way to sign and verify an address is with our flagship wallet - Sphere by Horizen. Please watch the video tutorial on how to do this process.
  • For Android mobile users, install the Android wallet on your device and sign and verify on the Faucet, please watch the video tutorial on how to do this process.
  • For mobile iOS users, MyZenWallet is the recommended wallet to sign and verify, please watch the video tutorial on how to do this process.
Claiming

Once the address is verified, which is a really quick procedure. You can simply start claiming every day on our homepage by:

  1. Solving our reCAPTCHA to prove you are not a bot.
  2. Then clicking on the “CLAIM” button.

You have a ZEN Address

You have a verified address
Start claiming every day on our homepage by:
  1. Solving our reCAPTCHA to prove you are not a bot.
  2. Then clicking on the “CLAIM” button.
You do not have a verified address
Address verification

One of our missions is to improve safer practices in the crypto world. We implemented an optional signing and verifying feature in Zenhub and reward users who verify their claiming address. By proving ownership of the private key of the claiming address, we are sure that you are in control of your funds.

Address verification is only supported through official wallets, this ensures that the user controls the private keys of the addresses contained in the wallet. Claiming with a verified address in Zenhub will give you the following benefits:

Verifying your address.
  • The signing and verifying process depends on the type of device you are using.
    • Inside the extra rewards page tab you can see the current status of your claiming address. This status is an indicator to check if your address is verified.
  • For desktop users, the easiest way to sign and verify an address is with our flagship wallet - Sphere by Horizen. Please watch the video tutorial on how to do this process.
  • For android mobile users, install the android wallet on your device and sign and verify on the Faucet, please watch the video tutorial on how to do this process.
  • For mobile iOS users, MyZenWallet is the recommended wallet to sign and verify, please watch the video tutorial on how to do this process.
Claiming
Once the address is verified, which is a really quick procedure. You can simply start claiming every day on our homepage by:
  1. Solving our reCAPTCHA to prove you are not a bot.
  2. Then clicking on the “CLAIM” button.
Claiming without verifying your address.
  • You can still claim without verifying your address, downside from this is that the verified address multiplier is going to be 0.5x, this means that you will be getting half of what you claim.
  • There are no instant deposits, deposits are made on Mondays on a weekly basis of the accrued claims of the previous week.

The Extra Rewards tab on the header will take you to a general account status page. There you can access the following important information:

  1. Wallet verification status
  2. Instant withdrawal status
  3. ZEN address
  4. Linked social media accounts
  5. Sweet Hodl! Bonus
The status of your wallet

If you have verified your address, the verified wallet indicators will be green. This means that you will have a multiplier of 1.5x

Linked social media accounts and the current multiplier

  • On the left side, the social media that you have linked and the pending social media to link (if any).
  • On the center, a slider indicating the current social multiplier you have according to the amount of accounts you have linked
  • On the right, download link for Brave. When claiming with Brave browser you will get an additional 1.2x multiplier every time you claim!

Sweet HODL! Bonus

  • Our Sweet HODL! bonus gives you dynamic Faucet multipliers for HODLing your ZEN! In this section you can see the multiplier being applied to your claims. To increase your multiplier, you will need the balance mentioned in the graphic (e.g. You will need to stake .25 ZEN to receive a 1.25 multiplier).
    • Once you have the required ZEN, you will need to wait 24 hours to get your bonus. More specifically, you’ll need 576 block confirmations.
    • After 24 hours, the bonus multiplier will be reflected on the graph and will be applied on your daily claims. You’ll keep getting your bonus as long as you maintain the minimum balance.
  • Summarizing this in steps:
    • Verify Your Wallet Address
    • Add the desired ZEN amount to your address
    • Remember that at least a 24 hour period needs to pass in order for the bonus multiplier to be activated.
    • Enjoy your added Rewards!
    • Don’t want to wait to have the max bonus multiplier?
    • You can easily buy ZEN, you can click on the Buy ZEN button or choose your preferred partner to buy ZEN under the official exchanges list.

Referral section

  • In the middle section, there is a link to your referral so you can share them with your friends and family!
  • To the right, a button which redirects you to the referral dashboard

Referral dashboard
This page is used to manage your referral system, there are four ways to invite someone to the Faucet:
  • Invite them via a link, this can be copied and pasted to your friends.
  • Invite them via email, emails have to be introduced in the invite friends screen that is prompted by clicking on the “Invite friends” button.
  • Invite them via your preferred social media.
  • Share with friends on whatsapp.

How does the referral system works:
The referral system works as multitiered network:
  • First level: this contains your direct referrals, you will obtain 20% of the claimed amount every time they claim.
  • Second level: Referrals of your direct referrals, you will obtain 10% of the claimed amount every time they claim.
  • Third level: Referrals of the second tier, you will obtain 5% of the claimed amount every time they claim.
  • Fourth level: Referrals of the third tier, you will obtain 3% of the claimed amount every time they claim

The accumulated amount of the earnings you made from all the referrals levels will be paid every 1st or 15th of the month if the value is greater than 0.02 ZEN.

A table containing the pending payout and lifetime earnings is displayed on the right part of the page, this information could be filtered by time (7 days, 30 days or lifetime) and it contains what you have accumulated on each referral level according to the selected time frame.

See claim history & see bonus round history buttons
The history pages are used to review your claiming history, this table contains all the claims you have made through time including the bonus rounds. There are four columns:
  • Date: Day and UTC time of claim.
  • The reward amount.
  • The ZEN address to which the reward was sent.
  • The transaction id this item is clickable and it allows you to see the transaction in a more detailed fashion inside the block explorer.

Here, you can change information about your account such as email & password associated with your Zenhub account.

Blox Jump is the first (but not the last!) ZenHub game

Earn extra ZEN while playing the fun, hard-to-put-down Blox Jump game

On the upper part of the screen you will have a star counter that will update as soon as you start claiming. Each consecutive daily claim will accumulate a star (between 20-30 hours apart from your last claim). Once the star count reaches 5 stars, you can claim the Bonus Round. In the following explanation, we will explain how the star counter works in detail:

For each consecutive day of claiming ZEN in our Faucet, you accumulate a star and your claimed reward is multiplied by a defined value depending on your star level:

  • Day 2: 1.2 x Reward
  • Day 3: 1.4 x Reward
  • Day 4: 1.6 x Reward
  • Day 5: 1.8 x Reward + Bonus Round
  • Day 6: 2 x Reward

Bonus rounds will remain active after the fifth consecutive day, it is important to consider that Bonus Rounds are not accruable, this means that in order to claim it successfully you will need to play it before accumulating another five stars.

After the claiming of Day 6, the star counter will reset to zero. Missing a consecutive day would also reset the star counter to zero.

A bonus round is activated when you claim consecutively for five days. A consecutive claim will accumulate a star in your star level, once you have the 5 stars on the star counter, you will be able to play the bonus round when desired. Bonus Rounds are not accruable, this means that in order to claim it successfully you will need to play it before accumulating the five stars again.

A bonus round can reward you up to 1 ZEN, possible values to win are 0.00135, 0.1 and 1 ZEN, there is greater probability to win the minimum reward than winning the 1 ZEN reward.

FAQ

  • A zen address is where you can receive our cryptocurrency ZEN, in order to have an address you need to install a wallet first, for this you could visit our official wallet page. We personally recommend using Sphere by Horizen, but please feel free to choose the one that suits you. If you are new to cryptocurrencies we recommend you visit our academy and read our educational content, you can start by reading our article What is a wallet. This content is completely free!
  • Payments are made every minute to optimize server performances.
If you used an unverified address:
Claim payments for unverified addresses are made each monday
  • Is your unverified address from an exchange and payment has already been made?
    • The exchange may have a minimum deposit limit, this limit would usually be higher than the small amount claimed on the Faucet, therefore small balances not surpassing the lower limit would not be showing on your exchange address.
    • If your exchange account have a minimum block confirmation number, the transaction will show up until the required amount of blocks, specified by the exchange, is confirmed, this confirmation could take hours. Depending on the amount of blocks to be confirmed. A block is mined on average, every 2.5 minutes (this time could vary per block, since this is an average time).
  • Is your unverified address from a third party wallet and payment has already been made?
    • If the payment under your history table contains a valid txid. Check the connection of your wallet is working, contact support directly with the wallet provider if problem persists.
If you used a verified address:
  • Check your internet connection and verify that the wallet is connected, if you are still having issues, please raise a ticket at our support system.
  • Since VPNs and Proxies are some of the tools that could be used to maliciously use the Faucet, we decided to prohibit the use short term, but since we value privacy we’ll be implementing a better solution in the near future.
  • No problem at all, please raise a ticket on our Helpdesk and we will gladly give you access.
  • Actual rules of the Faucet are that there is only 1 public IP address per user, unfortunately some internet service providers recycle public IP addresses so there could be a case in which two different Faucet users have the same IP. Interim Solution: Change of network and try to access the faucet again.
    • Use your mobile data to claim on the Faucet.
    • Try using a different network when claiming on the Faucet.
  • This issue happens for the same reason stated in the previous answer, try doing the same: Change of network and try to register again
    • Use your mobile data to claim on the Faucet.
    • Try using a different network when claiming on the Faucet.
  • Please raise a ticket on our Helpdesk and we will gladly solve your registration issue.
  • Yes, under the history tab, it is possible to review your claiming and Bonus Round history.
  • Whenever you miss a reward period (20 to 30 hours between claims), the star count gets reset back to zero.
  • When the star counter reaches five stars, a bonus round is activated that when claimed, resets the star counter back to zero.
  • Please review the explanation on the referral section on this page
  • Any type of malicious use of the Faucet that interferes with the goals in the mission statement and/or affects other users' use on the Faucet. Examples would be bots, automation, or excessive accounts. We reserve the right to ban any account that we feel violates the spirit of the Faucet's mission statement.